Table of contents

IP getting blacklisted

If you encounter the following error message, it means that your IP address has been blocked. Here's why it happens and how you can resolve it:

Error message:

{ "message": "Your IP is blocked, please contact [email protected]" }

Our system blocks an IP address when it makes more than 3 bad requests, regardless of whether it's whitelisted. Bad authentication tokens and requests from non-whitelisted IPs are considered bad requests.

To remove your IP address from the blacklist, please send your IP address from your Bulkpe registered email to [email protected].

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